H&M insurers
P&I Clubs
The ATLAS Group embarked on its journey with the establishment of two firms, one in Turkey and the other in Hong Kong. In 2021, ATLAS MARITIME DIŞ TİCARET AŞ was launched in Turkey, followed by the inception of ATLAS OCEAN ISLAND LIMITED in Hong Kong in 2022. These ventures signify the realization of their mission.
ATLAS MARITIME DIŞ TİCARET AŞ stands out as a distinguished maritime solutions provider strategically located at the crossroads of global trade routes. Capitalizing on the unparalleled connectivity and logistical infrastructure of Turkey and Hong Kong, the company offers a comprehensive range of services tailored to meet the diverse requirements of the shipping industry. With its headquarters strategically placed in bustling maritime hubs, the company has earned a reputation as a reliable partner for international shipping operations.
On the other hand, ATLAS OCEAN ISLAND LIMITED is a premier provider of marine survey, claims handling, and technical consultancy services catering to a broad spectrum of clients, including Protection and Indemnity (P&I) Clubs, Hull and Machinery (H&M) underwriters, and adjusters. In addition to these services, the company also offers technical consultancy and chartering services. Moreover, it boasts a robust networking system for procuring spare parts directly from original manufacturers and supplying them to ships and vessels at the most competitive costs. Widely acknowledged in the industry by clients and peers alike, the company has been involved in numerous challenging, complex, and significant claims, further cementing its standing in the maritime sector.
We are well known for our quick response in emergency situations and often praised for providing local expertise with a quality service thanks to our in-house team of specialists with more than 10 years of experience collectively. Our in-house team consists of master mariners, naval architects and machinery engineers all very knowledgeable in their field of expertise. With a network of offices in all major ports, we are well-placed to advise our clients on their issues globally.
At ATLAS MARITIME DIŞ TİCARET AŞ, our core focus encompasses both the technical and commercial facets of the shipping industry. We pride ourselves on being adept intermediaries, facilitating seamless transactions between sellers and buyers of port and shipping equipment. Our expertise extends to navigating the complexities of global trade, ensuring efficient and reliable supply chains for our clients. Moreover, we recognize the critical importance of spare parts in maintaining operational integrity within the maritime sector. Hence, we are committed to providing swift and dependable spare part supply services, guaranteeing minimal downtime for vessels and optimal performance at all times.
Within ATLAS OCEAN ISLAND LIMITED, our dedicated team specializes in delivering comprehensive solutions tailored to the maritime insurance sector. Our forte lies in proficiently handling claims for a diverse range of insurers, showcasing our ability to navigate through intricate insurance processes with precision and expertise. With the trust of numerous leading shipping companies, we have been exclusively appointed to oversee their claims management, a testament to our unwavering commitment to excellence. Specifically, our team excels in managing hull claims from inception to resolution, meticulously assessing repair costs and ensuring fair and efficient outcomes for all parties involved. Our track record speaks volumes, demonstrating our ability to deliver exceptional service and support to our valued clients.
H&M insurers
P&I Clubs
37%
60%
70%
One-stop cargo claims handling for insurers, manufacturers and distributors
Monitor and co-ordinate multiple incidents simultaneously across 52 countries and in 14 languages
Knowledgeable and experienced claims handlers
Accurately assess liability by collecting all supporting documentation
Risk mitigation
Advice and training on how to avoid accidents
Cargo: assessment of method and suitability of packaging materials, loading, securing and stowage
Guidance on correct loading procedures
Certification and assessment of containers and vehicles
Escort for goods in transit
Cargo surveying
Damage
Pre-shipment and discharge surveys
Container inspections
Liability
Independent damage assessment by DEKRA experts or approved partners
Objective and neutral 3rd party reporting
Systematic fact-finding process on nature, cause and the extent of loss
Liability assessment
Loss adjustment
Liaising with other partners/parties involved and layers of insurance
Protection of recovery rights
Mission
To be the preferred supplier of maritime related products and services.
Vision
•Always maintain a positive brand image that signifies innovative development to all stakeholders.
•Be customers' obvious choice of service supplier for the service of ships during port calls, as well as handling of goods by ship.
•Provide maritime-related services, focusing on continuous improvement and innovation in a positive and honest way.
•Be seen as an honest and trustworthy business partner who has a real desire to add value to customers' business and products.
Values
•Trustworthy and honest in our promises and delivery.
•Responsible for providing quality work and contributing to the success of customers and partners.
•Proactive in all our daily tasks and thinking.
•Dedicated to innovating operational processes in our efforts to develop ourselves and create added value for our customers.
•Customer-oriented externally, and collaboration-oriented internally.
•Make extra efforts when necessary to provide the best possible service to our customers and partners.
•Always work to improve ourselves professionally, and improve business and internal processes.
•Maintain a safe and secure workplace without harm to people, property and partners, and with due regard to the environment.